Remote working is becoming increasingly popular, and more and more entrepreneurs want to introduce this model of work at their organizations. We’ve compiled good practices of remote working at Livespace, which can be applied in various teams – especially at a sales department.
Most of us like to have order and tidiness at home. When chaos appears around you, you start feeling bad and, suddenly, the place where you spend most of your time becomes one where it’s hard to get a grip. It’s the same with work – if it’s organized, you’re ready to do more. If you don’t know how the team’s working, things start to get nervous. So, what should you do to bring teamwork transparency, order, and regularity to your ‘company home’? In a CRM system, you’ll find features that will help you manage your team and the sales process at the company. Read more
Trainer, coach, consultant, mentor – whose support will be the most useful to your business? How do these positions differ? We present the basic differences that’ll help you choose the right kind of advice services for your company. Read more
This article will teach you more about cold mailing. You’ll learn the answer to the question of what cold emailing is, who should use it, and what to do to make it effective. Also, we’ll check, based on examples, whether in 2020 (and during the coronavirus pandemic) this marketing channel still yields returns.
It’s no news that effective communication and organization of work at the sales department is the basis for success in sales. However, people often don’t know how to sort out the work of the sales team so that it’s performed in a repeatable way that will also ensure a high level of communication in the team. In this case, it’s worth using tools that will automatically introduce certain ‘rituals’ into the work of salespeople. We present 7 ways to improve communication and work organization at a sales department with the help of a CRM system. Read more
When you’re developing your company and the teams of individual departments start to grow, work organization becomes crucial. Development of your business depends on how you plan your and your employees’ activities, as well as how you’ll monitor their execution. To do this effectively, it’s best to help yourself with tools. What tools can be useful in a growing enterprise, and what aspects of work are they able to improve? Here are 8 tools that will help you order and organize your work at the company.
Many companies, when asked how they manage their customer databases, still mention MS Excel as the primary tool for salespeople to work with. But there are much more advanced solutions out there, which provide comfort of work and security of the stored data.
To give you a better idea of how Livespace can support the process of sales monitoring and analysis, we’ve prepared a few examples in which we explain which functions of the system are especially worth using. Expect practical step-by-step instructions that will help you immediately implement new sales management techniques and make better use of this CRM system’s capabilities.
Did you know that a good sales funnel can be the major force behind steady growth? If the answer is no, you’re probably among the majority of companies that have not identified or even attempted to measure a sales funnel. Without it, though, you might find it difficult to convert prospects into loyal customers in the long run. That’s precisely why you should take action and build a sales funnel for your business – and here’s how to do it properly.
Have you ever wondered what makes some sales teams better than others? The secret lies in constant development. Having certain skills and experience is important, but so is finding new ways to improve the sales process. If you’re looking to make some improvements yourself – here are a few tips & tricks to take your sales to the next level.
Even in the highly successful sales teams with all the sales processes in place, there is always room for improvement and growth. If you’re an ambitious sales manager, you must keep looking for new ways of motivating your team. Especially in the face of the fact that sales team motivation can be the holy grail for a business.
If you’re leading a sales team, you probably know the importance of tracking the performance of all its members. Surprisingly, many businesses have zero or limited means to actually measure how productive their sales teams are. Unfortunately, if you can’t measure it—you can’t optimise it. And this truly affects the effectiveness of your sales process in the long run.
Here comes the bitter truth: even if you offer the best product and services on the market, you’re likely to face customer objections from time to time. It’s inevitable – but the way you address those objections can truly make a difference for your business.
Rumour has it that sales managers can’t control the majority of the metrics they’re held accountable to. Does it sound familiar to you as well? Fortunately, we asked a few sales professionals for their advice for everyone who is struggling with being in charge of a sales process and leading the whole time wisely, just like you might be.
Choosing the right CRM for your business is crucial. However, it’s not the end of your efforts—it’s where it all begins. No man is an island, and the same wisdom applies to sales tools. In fact, the power of good customer relationship software lies in the integrations.
Sales productivity can be best described as the ability to maximise sales results while keeping the resources at a minimum. These resources often vary—from cost and effort to time, which is why it might be difficult to cut down on all of them.
Mastering selling feels great. Mastering automation feels great too. But what about mastering them both? In this article, you’re going to learn 3 key actions that will allow you to truly embrace sales automation. Let’s begin.
Succeeding in sales might take a lot of time and effort, but it’s crucial if you care about the growth of the company you work for. Basically, sales equals revenue and revenue covers expenses—which is why it’s important to have a proper sales process in place, and constantly optimise it.
Sales budgeting is crucial for any business. In fact, companies with accurate sales forecasts are more likely to grow their revenue year-over-year and hit quota. Basically, the more accurate your sales forecast, the better for the whole company—as everyone can easily check whether the sales team is on track to reach the targets and increase revenue.
B2B sales process is not all rainbows and butterflies. While it lasts, it lasts, but when sales do not go as expected, finding possible bottlenecks is not always the easiest nut to crack. How to overcome it, and master the B2B sales process? Read more
Have you just become a sales manager? Congrats! You’ve either climbed the career ladder at your company or applied for this job and succeeded at the interview, which all means you’ve come a long way to achieve it. However, it doesn’t mean you can rest on your laurels.
Sales prospecting is considered as one of the first processes of the sales cycle. Even if you work hard day and night generating leads for sales, you shouldn’t stop your sales prospecting efforts and wait for the leads to come pouring in. It’s always been a challenge but definitely still worth trying. You need to capture more prospects every day to make your business reach newer heights.
We all know the phrase “Hi, just checking if…” very well. This is the most popular follow-up in sales – it is so popular that it is ineffective. And it may be because we have seen it so many times before that we rarely get an answer to it ourselves.
Both sales and customer support teams play an important role in any business, regardless of its size. Let’s face it: There is nothing worse than having a customer acquired by a brilliant sales rep, only to have him or her discouraged by inadequate customer service right after. And it works the other way round as well – if your sales team is not doing a good job, your customer support agents can’t really prove themselves. That’s precisely why all your teams should meet the same, high standards.
I often meet entrepreneurs who admit that although their brands are present on social media, they have little influence on their sales results. This is due to the fact that marketers and the people responsible for sales, use social media communities differently. But, usually, the former has the greatest influence on what happens, e.g., on the company’s Facebook profile, and are assessed based on the number of likes and fans. In turn, salespeople need something concrete – bases, leads, real people who could buy a product.
A sales-focused CRM can help improve business performance for insurance brokers. It helps with prospecting, data quality, renewal rates, measuring effectiveness and many more.
The implementation of a CRM system is never a completely painless task because it means a certain change in the way of work, and every change arouses resistance. This is why we often ask ourselves: “Is it time yet, or can we wait a little longer?”. Let’s take a look at 5 situations that may occur at your company. If they happen, you should not trivialize them – they are a clear sign that it is time to think about a CRM tool.
As the insurance industry has evolved, so too have the challenges facing insurance brokers. From keeping up with technological advances to maintaining financial stability, through to managing changes in regulations and Brexit – today’s insurance broker faces a myriad of challenges.
Closing a deal can be a never-ending hustle and waiting game. First, you carry out your research in order to identify the prospects who have buying potential. Then comes the cold outreach. You launch your campaign or send your pitch, happy in the knowledge of a job well done – but it but it doesn’t end here. Your job finishes when you make a sale, and even then we should be following up and ensuring customer satisfaction. There is still a long way to go to… Read more
Turning a new lead into a client and signing a contract keeps many sales professionals awake at night. Everybody looks for the most effective way not only to close the deal, but also to do it asap. Unfortunately, we often encounter obstacles or make mistakes which could ruin your sales plan.
However, introducing automation can often be met with resistance from your team. They may be alarmed by the prospect of job cuts, or substantial changes to the way they work. So, supporting a team throughout this process is crucial.
If you are currently working, or have ever worked, in sales, you’ll know the feeling… That desire to not only help nurture your clients and deliver the service/product they need but to close your deals and see your sales figure skyrocket. But what if you could make your sales results skyrocket, simply by making a few simple changes to the way you work?
This unique 2-way contact sync creates a connection between your Livespace account and your Marketing Automation platform, your Customer Care app, your Cloud Accounting apps, eCommerce and many more.
Every growing company continually faces new challenges. In fact, the larger your team grows and the more customers you acquire, more diversified decisions come your way and the more complex they become.