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Remote working at a sales department – a guide for directors and salespeople

Remote working at a sales department – a guide for directors and salespeople

6 October 2020/0 Comments/in tips, for sales leaders /by Agnieszka Zawadka

Remote working is becoming increasingly popular, and more and more entrepreneurs want to introduce this model of work at their organizations. We’ve compiled good practices of remote working at Livespace, which can be applied in various teams – especially at a sales department.

The sales director’s tool kit in Livespace – 10 features that make team management and sales process management easier

The sales director’s tool kit in Livespace – 10 features that make team management and sales process management easier

5 October 2020/0 Comments/in general, for sales leaders /by Livespace

Most of us like to have order and tidiness at home. When chaos appears around you, you start feeling bad and, suddenly, the place where you spend most of your time becomes one where it’s hard to get a grip. It’s the same with work – if it’s organized, you’re ready to do more. If you don’t know how the team’s working, things start to get nervous. So, what should you do to bring teamwork transparency, order, and regularity to your ‘company home’? In a CRM system, you’ll find features that will help you manage your team and the sales process at the company. Read more

What are the differences between coaching, mentoring, training, and consulting?

What are the differences between coaching, mentoring, training, and consulting?

5 October 2020/0 Comments/in general, business development /by Paulina Wojciechowska-Boruta

Trainer, coach, consultant, mentor – whose support will be the most useful to your business? How do these positions differ? We present the basic differences that’ll help you choose the right kind of advice services for your company. Read more

Czy

Does cold mailing still make sense in 2020?

5 October 2020/0 Comments/in tips, for salespeople /by Artykuł gościnny

This article will teach you more about cold mailing. You’ll learn the answer to the question of what cold emailing is, who should use it, and what to do to make it effective. Also, we’ll check, based on examples, whether in 2020 (and during the coronavirus pandemic) this marketing channel still yields returns.

Jak ulepszyć komunikację w dziale handlowym?

7 ways to improve communication and work organization at a sales department thanks to CRM

19 August 2020/0 Comments/in tools, for sales leaders, crm /by Paulina Wojciechowska-Boruta

It’s no news that effective communication and organization of work at the sales department is the basis for success in sales. However, people often don’t know how to sort out the work of the sales team so that it’s performed in a repeatable way that will also ensure a high level of communication in the team. In this case, it’s worth using tools that will automatically introduce certain ‘rituals’ into the work of salespeople. We present 7 ways to improve communication and work organization at a sales department with the help of a CRM system. Read more

Najlepsze narzedzia do zorganizowania i uporzadkowania pracy w rozwijajacej sie firmie

Useful tools to structure and organize work in a growing company

19 August 2020/0 Comments/in business development /by Paulina Wojciechowska-Boruta

When you’re developing your company and the teams of individual departments start to grow, work organization becomes crucial. Development of your business depends on how you plan your and your employees’ activities, as well as how you’ll monitor their execution. To do this effectively, it’s best to help yourself with tools. What tools can be useful in a growing enterprise, and what aspects of work are they able to improve? Here are 8 tools that will help you order and organize your work at the company. 

Przenieś działania z Excela do Livespace

When to move sales from Excel to a CRM system

18 August 2020/0 Comments/in tips, for sales leaders, crm /by Paulina Wojciechowska-Boruta

Many companies, when asked how they manage their customer databases, still mention MS Excel as the primary tool for salespeople to work with. But there are much more advanced solutions out there, which provide comfort of work and security of the stored data.  

How to use Livespace to monitor and analyze sales

18 August 2020/0 Comments/in tools, for sales leaders, crm /by Agnieszka Zawadka

To give you a better idea of how Livespace can support the process of sales monitoring and analysis, we’ve prepared a few examples in which we explain which functions of the system are especially worth using. Expect practical step-by-step instructions that will help you immediately implement new sales management techniques and make better use of this CRM system’s capabilities.

Building sales funnel

How to Build a Sales Funnel that Works

25 November 2019/0 Comments/in tips, for sales leaders, business development /by Livespace

Did you know that a good sales funnel can be the major force behind steady growth? If the answer is no, you’re probably among the majority of companies that have not identified or even attempted to measure a sales funnel. Without it, though, you might find it difficult to convert prospects into loyal customers in the long run. That’s precisely why you should take action and build a sales funnel for your business – and here’s how to do it properly.

Make Your Sales Great Again – Tips & Tricks

29 October 2019/0 Comments/in tips, for salespeople /by Livespace

Have you ever wondered what makes some sales teams better than others? The secret lies in constant development. Having certain skills and experience is important, but so is finding new ways to improve the sales process. If you’re looking to make some improvements yourself – here are a few tips & tricks to take your sales to the next level.

10 Ways to Empower Your Sales Team

10 Ways to Empower Your Sales Team

11 October 2019/0 Comments/in tips, for sales leaders /by Livespace

Even in the highly successful sales teams with all the sales processes in place, there is always room for improvement and growth. If you’re an ambitious sales manager, you must keep looking for new ways of motivating your team. Especially in the face of the fact that sales team motivation can be the holy grail for a business.

Sales metrics & KPIs

Sales Metrics & KPIs You Should Measure to Track Your Sales Performance

20 September 2019/0 Comments/in sales methodology, for sales leaders, business development /by Livespace

If you’re leading a sales team, you probably know the importance of tracking the performance of all its members. Surprisingly, many businesses have zero or limited means to actually measure how productive their sales teams are. Unfortunately, if you can’t measure it—you can’t optimise it. And this truly affects the effectiveness of your sales process in the long run.

Turning ‘No’ into ‘Yes’: How to Convince Your Customers to Buy from You?

Turning ‘No’ into ‘Yes’: How to Convince Your Customers to Buy from You?

17 September 2019/0 Comments/in tips, for salespeople /by Livespace

Here comes the bitter truth: even if you offer the best product and services on the market, you’re likely to face customer objections from time to time. It’s inevitable – but the way you address those objections can truly make a difference for your business.

Golden Tips for Sales Managers: What is the Secret Sauce of Selling More?

Golden Tips for Sales Managers: What is the Secret Sauce of Selling More?

12 September 2019/0 Comments/in tips, for sales leaders /by Livespace

Rumour has it that sales managers can’t control the majority of the metrics they’re held accountable to. Does it sound familiar to you as well? Fortunately, we asked a few sales professionals for their advice for everyone who is struggling with being in charge of a sales process and leading the whole time wisely, just like you might be.

CRM integrations

6 Reasons Why You Should Integrate Your CRM with Powerful Tools

7 September 2019/0 Comments/in tools, crm /by Livespace

Choosing the right CRM for your business is crucial. However, it’s not the end of your efforts—it’s where it all begins. No man is an island, and the same wisdom applies to sales tools. In fact, the power of good customer relationship software lies in the integrations.

Sales productivity

How to Increase the Productivity of Your Sales Team?

28 August 2019/0 Comments/in tips, for sales leaders /by Livespace

Sales productivity can be best described as the ability to maximise sales results while keeping the resources at a minimum. These resources often vary—from cost and effort to time, which is why it might be difficult to cut down on all of them.

Sell Wiser, Not Harder. 3 Key Steps to Master Sales Automation

26 August 2019/0 Comments/in tips, for salespeople /by Livespace

Mastering selling feels great. Mastering automation feels great too. But what about mastering them both? In this article, you’re going to learn 3 key actions that will allow you to truly embrace sales automation. Let’s begin.

Sales tools: build your sales stack

12 Sales Tools Your Boss Wishes You Used

19 August 2019/0 Comments/in tools, for salespeople, business development /by Livespace

Succeeding in sales might take a lot of time and effort, but it’s crucial if you care about the growth of the company you work for. Basically, sales equals revenue and revenue covers expenses—which is why it’s important to have a proper sales process in place, and constantly optimise it.

Sales budget: tips to spend your money wisely

Responsible for a Sales Budget? Here Are The Best Ways to Spend Your Money

11 August 2019/0 Comments/in tips, for sales leaders, business development /by Livespace

Sales budgeting is crucial for any business. In fact, companies with accurate sales forecasts are more likely to grow their revenue year-over-year and hit quota. Basically, the more accurate your sales forecast, the better for the whole company—as everyone can easily check whether the sales team is on track to reach the targets and increase revenue.

Optimizing Your B2B Sales Process [+ expert comments]

6 August 2019/0 Comments/in sales process, for sales leaders, business development /by Livespace

B2B sales process is not all rainbows and butterflies. While it lasts, it lasts, but when sales do not go as expected, finding possible bottlenecks is not always the easiest nut to crack. How to overcome it, and master the B2B sales process? Read more

First-time sales manager

10 Tips for a First-Time Sales Manager

29 July 2019/0 Comments/in tips, for sales leaders /by Livespace

Have you just become a sales manager? Congrats! You’ve either climbed the career ladder at your company or applied for this job and succeeded at the interview, which all means you’ve come a long way to achieve it. However, it doesn’t mean you can rest on your laurels.

A Beginner’s Guide to Sales Prospecting

A Beginner’s Guide to Sales Prospecting

14 June 2019/0 Comments/in tips, for salespeople, business development /by Livespace

Sales prospecting is considered as one of the first processes of the sales cycle. Even if you work hard day and night generating leads for sales, you shouldn’t stop your sales prospecting efforts and wait for the leads to come pouring in. It’s always been a challenge but definitely still worth trying. You need to capture more prospects every day to make your business reach newer heights.

Sales follow-up

How to Carry out an Effective Follow-up? Ready-to-use Email Templates

12 June 2019/0 Comments/in tips, for salespeople /by Agnieszka Zawadka

We all know the phrase “Hi, just checking if…” very well. This is the most popular follow-up in sales – it is so popular that it is ineffective. And it may be because we have seen it so many times before that we rarely get an answer to it ourselves.

5 Horrible Mistakes You're Making With Sales & Support

5 Horrible Mistakes You’re Making With Sales & Support

11 June 2019/0 Comments/in tips, business development /by Livespace

Both sales and customer support teams play an important role in any business, regardless of its size. Let’s face it: There is nothing worse than having a customer acquired by a brilliant sales rep, only to have him or her discouraged by inadequate customer service right after. And it works the other way round as well – if your sales team is not doing a good job, your customer support agents can’t really prove themselves. That’s precisely why all your teams should meet the same, high standards.

How Does Social Media Help with Sales?

23 May 2019/0 Comments/in sales methodology, tips, business development /by Michał Skurowski

I often meet entrepreneurs who admit that although their brands are present on social media, they have little influence on their sales results. This is due to the fact that marketers and the people responsible for sales, use social media communities differently. But, usually, the former has the greatest influence on what happens, e.g., on the company’s Facebook profile, and are assessed based on the number of likes and fans. In turn, salespeople need something concrete – bases, leads, real people who could buy a product.

How CRM Helps Insurance Brokers Improve Business Performance

How CRM Helps Insurance Brokers Improve Business Performance

20 May 2019/0 Comments/in tools, business development, crm /by Graham Richardson

A sales-focused CRM can help improve business performance for insurance brokers. It helps with prospecting, data quality, renewal rates, measuring effectiveness and many more.

5 situations which mean that it is time to implement CRM

7 May 2019/0 Comments/in tips, for sales leaders, business development, crm /by Marcin Stańczak

The implementation of a CRM system is never a completely painless task because it means a certain change in the way of work, and every change arouses resistance. This is why we often ask ourselves: “Is it time yet, or can we wait a little longer?”. Let’s take a look at 5 situations that may occur at your company. If they happen, you should not trivialize them – they are a clear sign that it is time to think about a CRM tool.

Najlepszy system CRM dla małej i średniej firmy – Livespace zwycięzcą rankingu Sellwise

Livespace Ranked #1 CRM for Small and Medium-sized Businesses

25 April 2019/0 Comments/in news /by Julia Paduszyńska

What is the best CRM provider for a small or medium company? For the second year in a row, the CRM comparison published by the sales consulting company Sellwise makes clear that Livespace CRM is the best choice among the options available on the market.

9 sposobów na automatyzację sprzedaży B2B – supermoce integracji Livespace CRM i Zapier

9 ways to automate B2B sales – the superpowers of the integration of Livespace CRM and Zapier

15 April 2019/0 Comments/in tips, business development, crm /by Marcin Stańczak

Optimization of the work of sales teams makes many sales directors and company owners sleepless. The way to overcome this problem may be to use new technologies. An example of such a solution is the integration of Livespace CRM and Zapier, which gives countless possibilities for automating repetitive sales activities.

Optymalizacja procesu sprzedaży

Optimization of the sales process

4 April 2019/0 Comments/in sales methodology, for sales leaders, business development /by Michał Skurowski

In previous articles, I explained what a sales process is and how to create one. This time, I will suggest how to check the effectiveness of the implemented solutions, and how to use the knowledge about the operation of the sales process.

Inside Sales: 7 Steps to Help Build an Effective Inside Sales Process

Inside Sales: 7 Steps to Help Build an Effective Inside Sales Process

1 April 2019/0 Comments/in sales process, for sales leaders, business development /by Graham Richardson

Creating an effective sales funnel needn’t be difficult. With a little prior planning and research, you can begin building an effective and repeatable sales funnel in no time. The road to success, however, doesn’t have a straightforward or easy answer. Not because it’s overly complicated, but because there are a lot of variables to consider throughout the process, so what works well for one company or industry may not apply to you & yours.

6 Challenges Facing Insurance Brokers & How to Overcome Them

26 March 2019/1 Comment/in sales process, business development /by Graham Richardson

As the insurance industry has evolved, so too have the challenges facing insurance brokers. From keeping up with technological advances to maintaining financial stability, through to managing changes in regulations and Brexit – today’s insurance broker faces a myriad of challenges.

How to Choose a CRM System

25 February 2019/1 Comment/in tools, crm /by Graham Richardson

As the world of business and industry becomes ever more competitive, choosing the correct CRM software will not only help your business get ahead of your competitors but allow you to become more efficient. Regardless of the size or scope of your business or scope, CRM software can do a vast amount of work, from understanding and nurturing your current customers to building new client relationships and automating time-consuming processes.

Świadome zarządzanie sprzedażą na rynku B2B - na co zwrócić uwagę, budując dział handlowy

Conscious management of sales on the B2B market – what to pay attention to when building a sales department

19 February 2019/0 Comments/in sales process, for sales leaders /by Marcin Stańczak

Nowadays, sales on the B2B market are more and more demanding. When offering our products or services to other companies, we have to take into account strong competition, increasing requirements for the service provided, and, often, a long sales process. At the same time, this is an area where direct relations are often more important than any conducted marketing activities. How to meet the challenge of building a sales department on this difficult market? What does sales management actually consist in?

How to create a sales process?

How to create a sales process?

12 February 2019/0 Comments/in sales process, for salespeople, for sales leaders /by Michał Skurowski

A correctly defined sales process reflects the specific nature of the sales department’s operations, supports salespeople in their daily work, and helps them make business decisions. How to arrange the sales process so that it can bring the desired effect? Read more

Jak sprzedawać więcej do tych samych klientów, czyli cross-selling i up-selling a system CRM

How to sell more to the same customers: cross-selling and up-selling in the context of a CRM system

5 February 2019/0 Comments/in sales process, business development /by Michał Skurowski

When looking for opportunities to increase sales, we often wonder how to gain new customers. Studies show that it is more expensive to sell something to a new customer than to an old one – even 5–25 times more expensive. Today we will discuss two popular techniques: cross-selling and up-selling. In addition to theory, we will focus on the practical applications of these techniques in working with CRM.

Segmentacja klientów - od czego zacząć

Customer Segmentation – Where to Start?

5 December 2018/0 Comments/in sales process, for sales leaders, business development /by Marcin Stańczak

Customer segmentation is a basic tool that, if done correctly, allows you to effectively manage your sales processes. When running B2B sales it is especially important to define, what types of clients are you looking for? Establishing key parameters will help you identify the value of any given customer and properly distribute your sales team efforts, in order to achieve the best results.

Sales Process – What, When and How to Measure it?

Sales Process – What, When and How to Measure it?

3 December 2018/0 Comments/in sales process, for salespeople, for sales leaders /by Agnieszka Zawadka

KPI’s (key performance indicators) are important metrics that allow you to objectively assess the effectiveness of your operations. They provide valuable information on whether the business is going in the right direction, indicate which elements could be improved or reveal weak links in the processes. The correct determination of indicators measuring sales may prove to be crucial for the functioning of the entire organization.

https://www.livespace.io/en/blog/applying-agile-methods-to-b2b-sales-teams/

Applying Agile Methods to B2B Sales Teams

30 November 2018/1 Comment/in sales process, for sales leaders, crm /by Graham Richardson

Those familiar with project management processes, or those working in or closely with software development, will undoubtedly have heard of the Agile Methodology. In this article we explore how employing an Agile methodology to B2B sales practices could help increase user iteration and collaboration, as well as improve accountability, providing better measurement and forecasting to help improve outcomes. Read more

30+ Sales Support Tools for a Sales Hacker

30+ Sales Support Tools for a Sales Hacker

28 November 2018/1 Comment/in tools, for salespeople, business development /by Graham Richardson

When you work in sales, a big part of your job is interacting with other people, building relationships and analysing needs. However, the more you sell, the more activities you need to automate to sell faster, better and smarter. Only then, you can really hope to scale your business. Below, you will find some tools that can help you with that, making your everyday job a lot easier.

Everything You Need to Know about Follow-Ups

Everything You Need to Know about Follow-Ups

15 October 2018/0 Comments/in sales process, for salespeople /by Graham Richardson

Closing a deal can be a never-ending hustle and waiting game. First, you carry out your research in order to identify the prospects who have buying potential. Then comes the cold outreach. You launch your campaign or send your pitch, happy in the knowledge of a job well done – but it but it doesn’t end here. Your job finishes when you make a sale, and even then we should be following up and ensuring customer satisfaction. There is still a long way to go to… Read more

10 Processes You Can Scale Using B2B Automation

10 Processes You Can Scale Using B2B Automation

27 September 2018/0 Comments/in tools, business development /by Graham Richardson

When your business is ready to grow, there are multiple processes to coordinate. It can be difficult to know where to place your focus, and the demand on your company’s resources can soon outstrip supply. Automation helps to streamline your processes, making them optimally efficient as you begin to grow your brand. This supports the business at a critical time, drives productivity, and ultimately saves you money. Read more

5 Ways Defining Your Sales Process Can Benefit Your Business

5 Ways Defining Your Sales Process Can Benefit Your Business

25 September 2018/0 Comments/in sales process, business development /by Graham Richardson

Be honest… How well do you know ‘your’ sales process? And could you write down each stage, step and action if asked? A well-defined sales process is crucial in helping your business grow…

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Why Your Outbound Strategies Might Not Be Working

Why Your Outbound Strategies Might Not Be Working

20 September 2018/0 Comments/in tools, business development /by Graham Richardson

A dilemma for all marketing professionals is finding a balance between outbound and inbound marketing strategies. Traditional advertising still has a place, but the advent of social media has developed inbound marketing into a sales machine, allowing SMEs to remain competitive. In this article, we’ll take a look at the reasons why outbound strategies have lost their gleam and the ways in which inbound techniques can offer better results.

5 Lessons from Top Marketers That Work for Small Businesses

5 Lessons from Top Marketers That Work for Small Businesses

17 September 2018/0 Comments/in guest posts, business development /by Graham Richardson

You don’t always have to come up with a ground-breaking new marketing strategy to improve your business results. It can be rewarding to look at the efforts of bigger companies and experienced marketers and translate their learnings into your small business. Get inspired by the five tips below from experienced marketers and see how you can implement them in your business.

21 Mistakes That Could Ruin Your Sales Plan

21 Mistakes That Could Ruin Your Sales Plan

17 September 2018/0 Comments/in sales process, for salespeople, for sales leaders /by Agnieszka Zawadka

Turning a new lead into a client and signing a contract keeps many sales professionals awake at night. Everybody looks for the most effective way not only to close the deal, but also to do it asap. Unfortunately, we often encounter obstacles or make mistakes which could ruin your sales plan.

How to Support Your Staff in Using Automation

How to Support Your Staff in Using Automation

14 September 2018/0 Comments/in tools, for sales leaders, business development /by Graham Richardson

Automation can have spectacular benefits for businesses of all sizes, in all sectors. Whether it involves new software, equipment, or a combination, automation can drive efficiency, better resource management, and greater cost-effectiveness.

However, introducing automation can often be met with resistance from your team. They may be alarmed by the prospect of job cuts, or substantial changes to the way they work. So, supporting a team throughout this process is crucial.

9 Productivity Hacks for B2B Sales Teams

9 Productivity Hacks for B2B Sales Teams

30 August 2018/0 Comments/in tools, for salespeople /by Graham Richardson

If you are currently working, or have ever worked, in sales, you’ll know the feeling… That desire to not only help nurture your clients and deliver the service/product they need but to close your deals and see your sales figure skyrocket. But what if you could make your sales results skyrocket, simply by making a few simple changes to the way you work?

Connect Livespace to over 70 different apps using PieSync

22 May 2018/0 Comments/in tools, crm /by Graham Richardson

Livespace is delighted to be able to offer over 70 different integrations through its new connection with PieSync.

This unique 2-way contact sync creates a connection between your Livespace account and your Marketing Automation platform, your Customer Care app, your Cloud Accounting apps, eCommerce and many more.
Read more

Why CRM Should Always Be at the Center of Your Business

Why CRM Should Always Be at the Center of Your Business

26 April 2018/0 Comments/in tools, business development, crm /by Kasia Perzyńska

Every growing company continually faces new challenges. In fact, the larger your team grows and the more customers you acquire, more diversified decisions come your way and the more complex they become.