Take control of the sales process
Automotive sales is not a sprint, it’s a marathon – and the strongest contenders win. Test drive, financing, vehicle trade-in, negotiations – you can lose a potential customer at every stage of the sale.
With the help of Livespace – you will outsmart your competition and streamline the growth of your automotive business. Arrange the workflow of your sales team and measure precisely the effects of all activities.
Improve the quality of customer service
If you’re not competing on price, compete on quality of customer service. Quality of service is an important element in sales – and when choosing a car dealership, can quite often be the deciding factor.
Livespace is there to help you remember. Follow up with your prospects right after a test drive, standardize your processes and improve the quality of service. Implement best practices inside your team – your clients will appreciate it and come back to you rather than the competition.
Increase work productivity
Can you afford to have your sales managers filling out paperwork instead of selling? With Livespace your team can work faster and more efficiently. Instantly generate test drive forms; check the availability of showroom vehicles and create email sequences from the available templates.
A proven CRM solution for auto dealerships – Livespace helps teams avoid repetitive and tedious tasks, helping build a systematic and measurable process.
‘Livespace CRM significantly facilitated & improved our vehicle sales process -helping boost the sales of luxury brands – such as BMW, Jaguar, Audi, Porsche – to increase by around 20% per annum’.
– Piotr Dobrowolski, Select Automotive
The best dealers appreciate Livespace:
Common Contact Database
Collect all customer information in one place, so it’s easy to browse and manage. Reach the necessary data within the one click and never waste time again.
Conveniently organised and easy to manage, each user will always have the necessary data to hand. With team segmentation and contact assignment, managers can be sure of that the relevant contact information is seen by the right person.
Test Drive Calendar
Manage your fleet of showroom vehicles, including all your upcoming and past test drives, within the one, clean calendar. Seeing all planned & completed bookings, allows you to eliminate the risk of overbooking, avoid any potential errors and maintain control over your test drive booking process.
Stock Management
The “Stock” tab lets you know which cars are currently in stock. Assign available vehicles to the proper group (In Stock – Serviced – Sold – Other), helping you quickly locate and identify each vehicle and its availability.