What is the Role of a CRM System in Your Sales Cycle?

The sales cycle is a process your company goes through when dealing with a customer. It includes all activities related to closing the sale. Different companies include different steps and activities in their sales cycle, depending on how they define it.

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DMS & CRM in the Automotive Industry – Do You Need Them Both?

DMS & CRM in the Automotive Industry – Do You Need Them Both?

If you’re working in or around the automotive sector, you will have undoubtedly heard the acronym, DMS or Dealer Management System.  Read more

5 Reasons Why Your Company Needs a CRM

5 Reasons Why Your Company Needs a CRM

Picture the scene: Mary is a newly-promoted leader on a six-person sales team in an automotive company. She’s ambitious and wants to boost the overall efficiency of her department. However, starting out in any new role is always challenging, especially when your duties involve managing people and establishing your authority.
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5 Ways to Boost Your CRM Adoption

5 Ways to Boost Your CRM Adoption

Organizations spend countless hours reviewing, analyzing and testing multiple CRM options on the market. They may well test several options, before selecting the one that best suits their needs. Oftentimes they may spend thousands (or even hundreds of thousands) on customer relationship management software.
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How Effective Is Your B2B Sales Process

How Effective Is Your B2B Sales Process

With all of the buzz and panic around the upcoming GDPR changes, many are scrambling to ensure they are prepared – and quite rightly so. But before you rush to consolidate all your data and purge your contact lists, ask yourself – how effectively do you capitalize on the data within your sales and marketing strategies?

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B2B Sales Funnels & the Role of CRM

B2B Sales Funnels & the Role of CRM

Working with existing customers is fantastic, however, without an outbound sales strategy, many companies may find it difficult to grow and expand – particularly if the competition gets there first.

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How Is Your Customer Experience?

Every business and business owner has their own idea(s) regarding the key to their success. All of them must provide, and are expected to provide, an exceptional customer experience.

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When Should I Make the Move from Spreadsheets to CRM?

When Should I Make the Move from Spreadsheets to CRM?

For most start-ups and new businesses, spreadsheets have been king. There are a few tell-tale signs that it may time to make the move from Excel & spreadsheets to CRM.

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CRM – More Than Just Lead Management

CRM – More Than Just Lead Management

Sometimes referred to as customer acquisition management or contact management, lead management is the process of tracking and managing your prospective customers, and is a critical part of keeping your pipeline fresh and filled with new prospects.

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Why Your Sales Reps Are Losing Deals

Why Your Sales Reps Are Losing Deals

Working in sales can be a turbulent experience.  When you deliver your numbers and meet your targets, life is grand. Relatively stress free. But when you’re chasing targets and missing numbers, it can all seem too much.
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How Customer Expectations Impact the Growth of CRM

How Customer Expectations Impact the Growth of CRM

Customer loyalty cannot be taken for granted, and so companies are focusing on delivering a seamless customer journey, with a view to build a relationship with their consumers. Subsequently, organizations across multiple sectors and industries are investing heavily in CRM to help drive an improved multi-channel customer experience.
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5 Ways to Tell If You Need CRM

5 Ways to Tell If You Need CRM

A good CRM system can alleviate many of the headaches that come with managing a business that is poised for fast growth. So how do you know if you need a CRM solution? Have a look at the 5 key areas.

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Why Use CRM for Your Business?

Why Use CRM for Your Business?

In today’s competitive markets, the companies that best manage their customer relationships are more likely to succeed than those that don’t. And with the digital age of social media, consumer feedback is now at everyone’s fingertips.

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Livespace for iOS and Android available for download!

Livespace for iOS and Android available for download!

Do you use Livespace on your mobile phone? Now you can do it even more comfortably! We’d like to present Livespace for iOS and Livespace for Android.

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New in LiveSpace: Mentions

We’ve introduced a new feature: mentions! Thanks to them, communication in LiveSpace becomes even better. Mentions let you tag a user (or multiple users) in your notes and comments. All you have to do is type the ‘at’ symbol (@), and then (with no spaces) the first letters of a user’s (or users’) name.

Mentions improve communication. Thanks to them, you can be sure that an important comment or note won’t go unnoticed. 🙂Mention function 1 in LiveSpacr CRM
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LiveSpace wins the Best Startup Contest and is heading to the Silicon Valley!

It’s a huge distinction for us, so we’d like to say big thank you to Business Link Poland. We’ll try our best to take full advantage of this great opportunity and conquer the market on the other side of the Pond too! Keep your fingers crossed for us!

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