When working with a large number of contacts, it often becomes necessary to separate current customers from those with whom you are not working at the moment. In Livespace, this can be done using the Client status feature.
Starting the function up
To turn on the Client status function, go to Account settings > Contacts > Client status and check Turn on client status.
How does the client status work?
After turning the function on, the field Client status appears on the company profile.
The default status is not set, but it can be changed to:
- current client
- former client
The Client status field is also available in the company’s adding / editing form.
When it is necessary to change the status of several clients at the same time, you can use the option to change the status in the list of operations.
After winning a deal with a given company, the client status will automatically change to the current client.
Filtering by client status
The Client status filter allows you to extract a list of current or former clients, as well as create a list of deals carried out (for example, with current customers).
The Client status filter is located in:
- the Main information section in the Companies tab on the contacts list
- the Main information section in the Deals tab on the deals list