In Livespace, it is possible to connect a mailbox, which can then be shared with selected colleagues. By doing a simple configuration, you can connect a mailbox that receives messages addressed to the entire team.
At this stage, make sure you know how to connect your e-mail account to Livespace. See this instruction for more information.
- When adding or editing a mailbox form decide which team of users should get access to messages from this mailbox. Select the appropriate option from the message visibility list On e-mail list.
- Click Add.
- Go to the section of all e-mails in the upper right corner of the screen.
- Here you will find messages from all mailboxes, to which you have access, also to shared ones.
- Have you received a new message from a lead that is not in Livespace? Add a new contact!
