In Livespace, it is possible to connect a mailbox, which can then be shared with selected colleagues. By doing a simple configuration, you can connect a mailbox that receives messages addressed to the entire team.

At this stage, make sure you know how to connect your e-mail account to Livespace. See this instruction for  more information.

  1. When adding or editing a mailbox form decide which team of users should get access to messages from this mailbox. Select the appropriate option from the message visibility list On e-mail list.
  2. Click Add.
  3. Go to the section of all e-mails in the upper right corner of the screen.
  4. Here you will find messages from all mailboxes, to which you have access, also to shared ones.
  5. Have you received a new message from a lead that is not in Livespace? Add a new contact!