Do you send surveys to your customers? Specific answers are often a first step in establishing closer business relationships. Use Livespace’s integration with Zapier to connect your survey Google Forms with Livespace so when a potential customer chooses a specific survey response, a new contact appears automatically in Livespace!
How does Google Forms integration with Livespace work?
- New response to your survey appears in Google Forms.
- Zapier automatically adds a new contact to Livespace.
Before you start
- Make sure your Google Forms survey is ready and connected to Google Sheets where results are collected.
- To create new form go to Google Sheets, select Tools > Create a form.
- The next step is to create a survey in Google Forms window where you will be redirected.
- Log in to your Zapier account and press Make a Zap!
- Select the application that will trigger the action, Trigger App. Find Google Forms in the list of applications.
- Choose New Response in Spreadsheet and confirm the choice by Save + Continue.
- Connect Zapier to your Google account. Press Connect an Account.
- Zapier will open the Google Authentication window. Connect Google account in which you have prepared a survey. Then Allow Zapier to access forms.
- Confirm by clicking Save + Continue.
- Select the appropriate document and answer sheet from the list and press Continue.* At this stage complete a test form to download sample data useful for further configuration.
- Go to the next step configuration – action. Select Action and choose Livespace.
- Set action Create a Person.
- Similarly like in step 4, allow Zapier to connect to your Livespace account. Choose Connect an account.
- In the new window, enter the data from Livespace (you will find it in your Livespace account, in the tab Account settings > API > Users):
- Account name, for instance abc.livespace.io
- API key and API secret of selected user.
- Choose which fields from the survey you want to save to Livespace, such as your name, company name or phone number.
- Name your Zap and run it. Ready!
New contact will appear in your Livespace account every time someone completes a Google Forms survey.